DEED OF CHANGE OF COMPANY NAME FROM COMPAÑÍA TELEFÓNICA NACIONAL DE ESPAÑA S.A. TO TELEFÓNICA DE ESPAÑA S.A.

NO SOUND... YOUR PHONE CALLS PERCEIVED BY LIGHT SIGNALS

THE MORE THE BETTER. MORE COMFORT, MORE INDEPENDENCE, BETTER SERVICE

INTEGRAL AUTOMATION 1988 : SPAIN

Telefónica is preparing to launch innovative services such as e-mail (Mensatex), voice messaging (Mensavoz), corporate communications (Infonet) and electronic data interchange (EDI)

Telefónica I+D (Research and Development) with more than 400 employees already develops computer programs for network planning and effective software engineering

In Polopos (Granada), the telephone operator Magdalena Martín, makes the last manual call, after the completion of the integral automation of the national telephone service

Telefónica Servicios (TS1) offers value-added services such as Mensatex, for X.400 electronic text transfer

Commemorative plaque of the integral automation of the telephone service in the Granada town of Polopos

POSTER NEW R&D BUILDING

Thanks to the digitization of network intelligence, the company offers services through 900 numbers whose demand is growing significantly

Iberpac, the data packet-switched network, attends to 15,000 new user requests and by the end of the year reaches more than 45,600 connections

The deployment of the Iberpac network allows the development of new communications services such as Ibertex and X-28

CALL CENTERS AND PUBLIC SERVICE CENTERS ARE INSTALLED WITH MORE THAN 7,700 TELEPHONES THIS YEAR

TELEPHONE BOOTHS WITH MODULAR TELEPHONES ON RECOLETOS STREET IN MADRID

IN VIEW OF THE SHARP INCREASE IN DEMAND FOR BASIC SERVICE, THE INSTALLATION OF PUBLIC TELEPHONES AND BOOTHS IS INTENSIFIED

THE COMPANY ESTABLISHES ACTIONS AND INDICATORS TO ANALYSE THE QUALITY OF CALLS AND MAINTAIN THE SECURITY AND TRUST OF COMMUNICATIONS

TELEFÓNICA I+D, THE LEVER OF INNOVATION

ADVERTISING FOR INTERNATIONAL CALLS